We are representing our client in the Shipping industry to look for an experienced Senior IT Vessel engineer. The Senior Vessel IT Engineer will be a part of IT Department and is responsible for managing, supporting, maintaining and upgrading the on-board IT infrastructure of marine vessels.
Responsibilities:
- Provide remote support for vessels, crew and on-board support when needed.
- Installation, maintenance, and optimization of existing IT systems, including networks, communication systems such as satellite and radio, servers, network and workstations.
- Participate in the design, implementation and improvement of our vessels’ IT infrastructure.
- Implementing necessary changes to ensure robust cybersecurity measures to protect the vessel’s IT systems from cyber threats, ensuring compliance with maritime cybersecurity regulations.
- Monitor performance and ensure system availability and reliability.
- Work closely with Business Owners and/or IT team to deliver IT solutions base off emerging technologies and cybersecurity.
- Primary contact for stakeholders and internal teams, effectively managing complex issues, providing timely resolutions, and ensuring seamless communication across all levels of the organization.
- Liaise with vendors, email providers and other IT personnel for problem resolution or new projects or deployments.
- Providing training for crew members on the use of IT systems, as well as maintaining detailed documentation for onboard systems and troubleshooting procedures.
- Provide out-of-business hours/weekend support as part of an on-call rotation
Requirements:
- Bachelor in Computer Science or equivalent.
- Minimum 6 – 8 years of relevant vessel IT experience.
- Good knowledge of Microsoft Operating Systems and Applications, networking, cloud services and cybersecurity in the maritime context.
- Working experience in implementing and supporting cyber security solutions is preferred.
- Knowledge of hardware troubleshooting, data cabling and WiFi infrastructure.
- Knowledge of ships automation systems will be a plus.
- Ability to manage multiple projects, prioritize tasks, and meet deadlines.
- Ambitious, self-motivated, fast learner with can-do attitude and a genuine interest in all aspects of IT Support.
- Ability to multi-task, work well under pressure and flexibility to work prolonged hours.