We are representing our client in the global technology and engineering space to search for an experienced Senior Principal Engineer / Principal Engineer will lead the strategy, optimization, and management of the company’s Microsoft 365 (M365) ecosystem .This role is critical in managing a large-scale, globally distributed user base, ensuring seamless operations to enhance productivity and collaboration across the organization.
Responsibility
- Oversee and optimize the entire lifecycle of the Microsoft 365 environment, including services such as Exchange Online, SharePoint Online, Teams, OneDrive, and others.
- Develop and refine the M365 architecture to support organizational goals and facilitate a geographically distributed workforce.
- Ensure adherence to data governance policies, retention strategies, and regulatory requirements.
- Manage identity and access control using Entra ID (formerly Azure AD), implementing MFA, conditional access policies, and role-based access control.
- Foster organizational adoption of M365 features through training programs, best practices, and continuous improvement efforts.
- Stay up-to-date with emerging M365 features and technologies to ensure optimal use of the platform.
- Manage M365 operations for a large user base, ensuring smooth and effective platform performance.
- Resolve complex escalations related to the M365 platform in a timely and efficient manner.
- Collaborate with support teams to maintain consistent performance levels and ensure high user satisfaction.
Requirements:
- Minimum 5 years of experience in leading and managing M365.
- Experience with Google Workspace
- Proven experience managing enterprise-scale M365 environments.
- Experience with Google Workspace administration and integrations.
- Advanced PowerShell scripting skills for automation and reporting.
- Experience administering and troubleshooting on-premises Exchange environment.
- Strong project management, analytical, and problem-solving skills.
- Effective communication with technical and non-technical stakeholders.
- Certifications in Microsoft Enterprise Administrator Expert, Google Cloud Professional Collaboration Engineer, ITIL Foundation or other IT service management certifications preferred