We are representing our client, an MNC Maritime firm to look for an executive, business controlling to complement their existing team. This role supports the Accounts Receivable (AR) and Account Payable (AP) functions in the Business Controlling department.
We are representing our client, a dynamic accounting firm to look for a Tax Manager to complement their existing team.
We are representing our client, a well-established professional management services company to look for a corporate secretarial professional to complement the existing team.
We are representing our client (A Software Engineering Firm) to look for an Outsystems Developer complement their existing team. The Outsystems Developer’s responsibilities include building functional applications/websites, participating in the entire software development life cycle, maintenance projects, debugging applications and configuring existing systems.
We are representing our client, an listed agricultural produce company to look for an experienced Financial Controller to complement the existing team. He/she will undertake all aspects of financial management, including corporate accounting, regulatory and financial reporting, budget and forecasts preparation, as well as development of internal control policies and procedures and financial risk management.
We are representing our client, a market leader in CDR (Content disarm and reconstruction); headquartered in New York , to look for a Sales Support Engineer for its Singapore office.We are representing our client, a market leader in CDR (Content disarm and reconstruction); headquartered in New York , to look for a Sales Support Engineer for its Singapore office.
Sales Support Engineer
Responsibilities
Manage and handle all customer tickets and urgent requests and ensuring SLAs are met.
Be the focal point for our customers and identify customer needs and help them achieve their goals.
Work with customers\POC during implementation and production of their Server-based applications.
Reproduce customer cases for detailed troubleshooting and analysis.
Update internal databases with information about technical issues and useful discussions with customers.
Share feature requests, effective workarounds, knowledge base entries with team members.
Inform customers about new features and functionalities.
Follow up with customers to ensure their technical issues are resolved.
Gather customer feedback and share with the Product, Sales and Marketing teams
Requirements and skills
3-5 years as a Tier 3 Technical Support Engineer(Software security industry preferred) or similar Customer Support role.
Hands-on experience with OS (Linux\Windows).
Understanding with O365 and SMTP mail gateway
Understanding of K8S infra and understanding of Docker Containers.
Hands-on experience with virtual and/or Cloud-based Environments (such as VMWare and AWS)
Familiarity and understanding with network communication, protocols\technologies (TCP/IP, HTTP, Proxies and Load Balancers).
Excellent troubleshooting skills and hands-on experience solving problems with a strong sense of customer commitment.
Experience with script writing (bash\PowerShell) – an advantage.
Team player with a positive attitude, empathy, with high energy.
Naturally curious and excited to learn new technologies.
Meets relevant clearances requirements for Singapore.
Tech Stacks
Docker, HTTP, TCP, VMware, AWS
Location
This is a Singapore-based work from home office position, travels to customer sites are to be expected. The Customer Support Engineer will report to the Customer Service organization (outside Singapore) with some day-to-day direction coming from the Singapore Sales/Tech lead.
We are representing our client, an established Singapore Agri-business company, to look for a HR Assistant to complement the existing team. He/She shall be responsible for the day-to-day human resources administration and operations.
We are representing our client (an established leading IT technology provider), looking for a Cloud Architect to join their existing Cloud Technology team to provide consulting solutions. The candidate will engage clients/prospects and implement cloud-based AWS and Microsoft Azure architectures & solutions.
We are representing our client (an established leading IT technology provider) looking for an IT Project Manager to augment their existing team to manage and oversee the successful execution of enterprise projects.
We are representing our client (An international renewable energy company) to look for a Senior Developer in IT Application Development to complement their existing team.