SENIOR IMPLEMENTATION SUPPORT SPECIALIST

SENIOR IMPLEMENTATION SUPPORT SPECIALIST

Job Category: Health Care & Lifestyle Information Technology
Job Type: Contract Permanent
Job Location: Singapore

We are representing our client, an established Hospital Group in Singapore, to search for suitable candidates for a Senior Implementation Support Specialist Role. The ideal candidate should preferably have relevant experience supporting Clinical informatics in the healthcare domain.

Responsibilities

  • Provide onsite clinical support for continuity of clinical systems.
  • Gather feedback/requirements for clinical systems improvement.
  • Participate in clinical systems testing.
  • Prepare, plan, and schedule Users’ training session.
  • Support Workgroups, feedback sessions, and committee meetings.
  • Provide both onsite and offsite clinical support to the End-Users pre and post-implementation and during downtime procedures.
  • Provide 24/7 on-call application support to end users through rostering.
  • Provide accurately documented reported clinical issues with minimal guidance.
  • Responsible in testing clinical systems for implementation & engaging users.

Requirements

  • Diploma or degree in a healthcare discipline (nursing, allied health, medicine) or other degree
  • Nursing or Healthcare Informatics Certification
  • Minimum of 3 years continuous clinical experience in any healthcare organization or customer service experience.
  • Team Lead experience is preferred

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