We are representing our client in the global technology and engineering space to look for an experienced Senior Project Manager to join them. You will lead the delivery for large scale projects. This entails implementing organization strategies through the effective direction and management of resources, while being accountable for the business strategies, functional or operational areas, processes or programs.
Responsibilities
- Project Management and Delivery: Ensure smooth delivery/execution of projects, manage customer escalations, prevent projects from remaining in a RED state for more than 2 weeks by developing strategies to turn red accounts to amber/green
- Financial Performance: Achieve revenue, margin, and booking targets, create plans to build, manage, and burn backlog, accurately forecast monthly and quarterly project-level revenue and margins
- Customer Relationship Management: Drive strategies to upsell CD services to existing customers, assist sales in new deals by presenting CD value propositions, ensure customer satisfaction during the project period, actively participate in Project Steering meetings
- Resource Planning and Management: Ensure the availability of resources/capacity and skills/expertise for projects, collaborate with the Head (Software) to hire or redirect additional resources when necessary
- Operational Compliance: Adhere to operational processes such as timesheets, expenses, and project reporting, ensure teams fully understand organizational, regional, and product-level goals and strategies
- Deal and Contract Management: Ensure proper deal estimations considering functional requirements, project risks, and resource needs, safeguard contracts during the sales process, SOW, and CRs
- Leadership and Collaboration: Provide leadership to local teams, act as an interface between local teams, CD management, and other local functions such as Admin, HR, IT, work effectively with the Head (Software) to drive strategies, initiatives, and operational metrics/KPIs
- Communication and Strategy: Communicate goals and strategies to CD teams
Requirements
- Minimum of 10 years project delivery or product implementation experience
- 5 or more years of experience leading project teams to deliver projects that are more than S$8M in value.
- Knowledgeable in contracts (SOWs, Master Service Agreements)
- Skilled in different styles of delivery and selecting the best fit for the team, project and client
- Effective communication, presentation and negotiation skills